PalmPlay Nigeria Career Job 2021 – Customer Relationship Manager PalmPlay is a Financial service Company that Operates in Nigeria and Several other African Countries, PalmPlay is Currently live in Ghana and Nigeria and according to the Company’s website they’re targeting other African Countries Market soon, the company is well known for it’s Financial Services such as payment, Loans and other Banking Services.
PalmPlay Job Description
Palmpay is looking for a Relationship Manager to build and preserve trusting relationships with her customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role at Palmpay, you must be an excellent communicator, able to work with sales and marketing teams and build a solid rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Ultimately, you’ll maintain strong relationships with Palmpay’s clients to boost our brand and profits in the long-run.
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- BSc/BA in Business Administration or similar field
How to Apply for PalmPlay Nigeria & Ghana Job recruitment 2021
Are you ready to apply for this job if your answer is yes, then make sure your mobile phone device is connected to internet, and you’ll have to visit Palmplay official job application portal through this website, Click here to apply for Palmplay Job 2021